Privacy Policy
Last Updated: July 30, 2026
Shilpkriti Stone Art ("Shilpkriti", "we", "our", or "us") operates this website to showcase our stone art, craftsmanship, custom designs and related services.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, or enquire about our stone art and custom design services.
Shilpkriti does not operate as a conventional online shopping store. We do not provide direct online product purchases or checkout through this website. Customers can explore our work and contact us through WhatsApp to discuss their requirements. We then work with the customer to understand their needs and create a customised design accordingly.
1. Personal Information We Collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including:
- Name
- Phone or WhatsApp number
- Email address
- Address or location, when required
- Custom design requirements
- Design preferences and specifications
- Reference photographs or images
- Sketches or design ideas shared by you
- Any other information you provide while communicating with us
2. How We Collect Your Information
We may receive information from the following sources:
- Information submitted directly through our website
- WhatsApp enquiries and conversations
- Phone calls
- Email communication
- Website enquiry forms
- Information automatically collected when you visit our website
3. How We Use Your Information
We use the information you provide primarily to understand your requirements and provide you with appropriate assistance.
- Respond to your enquiries
- Understand your custom design requirements
- Discuss design ideas and specifications
- Discuss modifications and customisation
- Prepare customised design proposals or quotations
- Communicate with you regarding your enquiry
- Provide customer support
- Improve our website and services
- Maintain necessary business communication records
- Comply with applicable legal requirements
4. Custom Designs & Customer Requirements
Shilpkriti specialises in customised stone art and designs based on individual customer requirements.
Customers may share reference photographs, sketches, measurements, ideas or other design information with us through WhatsApp, email or other communication channels.
This information may be used to understand your requirements, discuss the proposed design and develop a customised solution for you.
5. WhatsApp Communication
Our website provides customers with the option to contact Shilpkriti through WhatsApp for enquiries and custom design discussions.
When you choose to contact us through WhatsApp, your communication is also subject to WhatsApp's own terms and privacy policies.
We may use the information you voluntarily provide through WhatsApp to respond to your enquiry, understand your requirements and communicate with you regarding your custom design.
6. No Online Checkout
Shilpkriti does not currently offer direct online product checkout through this website.
The website is primarily intended to showcase our work and allow customers to enquire about customised stone art and designs.
Customers can contact us through WhatsApp to discuss their requirements, specifications, pricing and customisation.
Any commercial or payment arrangements, where applicable, will be discussed separately with the customer.
7. Cookies & Website Usage Information
Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and improve the overall user experience.
We may also receive basic technical information such as browser type, device information, IP address and website usage information where provided through our website infrastructure or analytics services.
8. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers or technology partners where reasonably necessary to operate our website, communicate with customers, provide services, maintain security or comply with applicable law.
We may also disclose information when required by law, legal process, governmental authorities, or when necessary to protect our rights, customers or business.
9. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
These websites operate independently and may have their own privacy policies and terms of use. We recommend reviewing the privacy policies of third-party platforms before providing them with personal information.
10. Data Security
We take reasonable measures to protect the personal information provided to us.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records and complying with legal obligations.
12. Your Rights
Depending on applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Ask questions about how your information is used
- Withdraw consent where applicable
13. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable laws.
Any updated version will be published on this page along with the revised "Last Updated" date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, you can contact us using the details below.
Shilpkriti Stone Art
Mahaveer Nagar Housing Board Colony,
Mahaveer Nagar, House No. 11,
Kota, Rajasthan - 324005, India
Email:
info@shilpkritistoneart.com
WhatsApp:
+91 92522 88333
For Custom Design Enquiries:
Enquire on WhatsApp